Our Technical Services Manager, Andrew Copley, is an authority on installation and on-site conditions, and can offer valuable advice to specifiers, contractors, architects and carpet fitters.

He is very knowledgeable of the wear characteristics and issues of cleaning and maintenance for all our products. Andrew is responsible for all site visits & customer warranty issues, which are dealt with professionally and rectified rapidly.

We also have a range of specifications and guides available for download including preparation and aftercare advice.

Carpet in rolls

First, a few things to check

  • Ensure the rolls are from the same batch by checking the batch or dye numbers.
  • Check you have the right adhesive (see table on back pages).
  • Switch off any underfloor heating at least 48 hours before and after you apply the adhesive

Then fit the carpet

  • Remember to lay all carpet rolls with adjacent pieces in the same direction.
  • Cut the carpet to the required length plus 5cm (2″).
  • Lay the first piece lapping up the side and end walls.
  • Lay the next joining edge in the same way, making sure there’s an overlap of 5cm (2”) on each seam. Continue this way until you’ve covered the whole floor.
  • Fold back the length of all pieces and, holding the trowel at a 60° angle, spread the adhesive evenly to within 20cm (8”) of the seam over an area that can be covered within the open time.
  • Placing a straight edge along the centre of the overlap, cut through both pieces with a sharp knife and remove the surplus.
  • Lift the edges of both pieces, apply adhesive, lay the carpet and roll thoroughly with a 68Kg (150lb) roller.

carpet tiles

First, a few things to check

  • Ensure all the tiles are from the same batch by checking the batch or dye numbers.DO NOT lay different batches together on the same floor.
  • Unpack the tiles and condition them for at least 48 hours in the room where you’ll be fitting them.
  • Check you have the right adhesive. In busy areas, such as around photocopiers and coffee machines, or where there are castor chairs or filing cabinets, you’ll need to use a suitable release or permanent bond adhesive.
  • In areas where spillages may occur, it’s best to use Veratti barrier tiles.
  • Switch off any underfloor heating at least 48 hours before and after you apply the adhesive.
  • Don’t lay carpet tiles over any underfloor heating where the temperature exceeds 27°C, or on concrete treated with oil-based chemicals.

Then fit the tiles

  • Plan the installation carefully. Draw a chalk line down the centre of the area or from a doorway.
  • Find the centre point and draw a line at a right angle to the first, as shown in this diagram.
  • Lay one row of tiles along each leg or cross.
  • If necessary, re-draw the chalk lines so there’s at least half a tile border along each wall.
  • Using a v-notched trowel (1/16” x 3/16”) for F3 and F44, or a brush for F41, apply the adhesive evenly over the whole area.
  • Let the adhesive dry for 30 minutes or longer, depending on humidity and temperature.
  • Working outwards from the centre of the cross, lay the tiles in position, pressing firmly to ensure they stick properly to the surface.
  • When fitting tiles at the edge of the room, butt one tile against the skirting, and position the tile to be cut exactly on top of the one immediately behind it, overlapping the butted-up one. Where this crosses, mark and cut the top tile. This will then fit the required space exactly. But the tiles firmly together, but be careful not to compress them against each other.
  • Many of our carpets can be laid tessellated at 90° to each other or broadloom. Some we recommend should only be tessellated.
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